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Youth Services Bureau

Location:                                        Ottawa, Ontario

Reports to:                                     Director, Mental Health

Employment Status:                     Permanent, Full-time

Bargaining Unit Status:                Excluded

Annual Salary:                               $79,643.2 – $95,784.00

Language requirements:             Bilingualism (English & French) is essential

Competition #:                               21-044

Closing date:                                 August 2nd, 2021

About us:

Founded in 1960, the Youth Services Bureau of Ottawa (YSB) is one of the largest and most comprehensive non-profit agencies and a registered charity. It provides mental health services, employment programs, emergency shelter, community, health and housing services, and justice programs to youth in the Ottawa area, serving between 2,500 and 3,000 at‑risk individuals aged 12+ and their families every month. YSB employs 350 caring professionals in a unionized environment in over 26 locations across Ottawa.

The Assistant Director of Clinical Services, Mental Health is one of three members of the senior leadership team within our Mental Health Service area, along with the Director of Mental Health and the Assistant Director of Operations.

What you will do:

  • Provide overall leadership and direction for the development, implementation, monitoring and evaluation of counselling and psychotherapy services;
  • Participate in the development and implementation of strategic plans and priorities for YSB and the Mental Health service area;
  • Work with counsellors and psychotherapists for the continuous improvement of clinical care, integrating a trauma-informed approach to the delivery of mental health services;
  • Adopt an inclusive perspective such that the diversity of youth and their caregivers is acknowledged, respected and included in the delivery of care and overall decision-making;
  • Remain knowledgeable and up-to-date with legislations, best practices, trends and initiatives in the areas of clinical counselling, mental health and addictions;
  • Build and maintain partnerships with youth, caregivers, community members, healthcare agencies, funders, other YSB service areas and other external stakeholders to position YSB as a provider of choice for mental health services;
  • Conduct recruitment & selection of staff, employee management and performance management through a developmental model of supervision;
  • Monitor direct service hours, case load and activity levels within the programs and provide inputs for resource allocation decisions and the annual budget planning process;
  • Provide inputs to address Ministry requests, develop service contracts and prepare funding applications;
  • Support the preparation for accreditation or audits and elaborate Quality Assurance reports as required;
  • Oversee the integrity of client files and the accuracy of administrative documentation to ensure compliance with applicable Ministry and YSB standards;
  • Provide regularly scheduled on call services and occasionally assume other responsibilities within the Mental Health service area in the absence of the Assistant Director of Operations or the Director of Mental

This opportunity may be right for you if:

  • You hold a master’s degree in Social Work, Counseling or a related field (or a combination of education and experience);
  • You are a registered member in good standing with a college of psychotherapy or social work;
  • You have 10+ years of demonstrated experience in delivering psychotherapy services to a high risk population including youth with serious mental health issues;
  • You have 5+ years of experience providing clinical supervision to counsellors and psychotherapists;
  • You are thoroughly knowledgeable of various mental health evidence based therapies and their application to therapeutic interventions with youth and their families;
  • You are familiar with other mental health and addictions services available in the community, including adult mental health and addictions services;
  • You are able to work from a trauma informed and inclusive approach;
  • You are passionate and bring energy to the organizational culture;
  • You are able to lead, motivate, inspire, encourage innovation and manage change;
  • Your decision making, interpersonal, problem solving, teamwork and communication skills are sharp;
  • Your written and verbal communication skills in both official languages are

You get bonus points if:

  • You have managed employees in a unionized environment;
  • You are experienced in providing supervision or counselling services to racialized and marginalized communities with intersections of identities.

What we offer:

  • An opportunity to join a vibrant team and be part of truly meaningful and rewarding work;
  • 20 days of annual vacation + 5 days of management compensatory time + 1 personal day;
  • 100% YSB-paid group health benefits;
  • Pension plan from Day 1;
  • An evolving environment where we tackle new challenges and continue learning every

Join us!

If you think this vacancy is a good fit, we would love to hear from you. Please visit the career section of our website to submit your resume and one-page cover letter. Don’t just tell us what we want to hear, tell us your story and why you would make a great addition to our team.

We know applying to a job takes time and thank all candidates for their interest. While we are not able to get back to every candidate, we will ensure shortlisted applicants are aware of their status and will do our best to provide feedback if that can be helpful.

At YSB, we are committed to building a workforce that reflects the diversity of our community. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from the LGBTQ community and/or people with intersectional identities. Accommodation will be made available for applicants with a disability throughout the hiring process, kindly make your needs known in advance. Due to COVID19 protocols, the selected candidate will adopt a hybrid model of office and remote work but must be willing to work exclusively at the office if this becomes necessary.

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