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Canadian Centre for Accreditation

The Canadian Centre for Accreditation (CCA) is an independent non-profit offering accreditation specifically tailored to community-based health and social services across Canada. We offer accreditation founded on recognized best practices in governance, leadership, and management, and in program areas including child and youth services, community-based primary health care, community mental health and addictions, community support, and family services.

The Board is seeking an outstanding leader who has a passion for excellence in community service delivery and is motivated by continuous quality improvement and a commitment to a vision of building effective organizations to strengthen healthy and resilient communities. Reporting directly to an engaged Board of Directors and leading a small team of dedicated managers and staff, the Executive Director will be a visionary organizational leader and strategic community partner who will recognize the unique strengths of each local service provider, while championing quality at all levels. The Executive Director will also play a key role in working with the Board to develop a strategic direction which reflects the changing landscape of integrated health and social care and the value of nurturing healthy collaborative partnerships across communities and across sectors.

The Executive Director will model the values of CCA and lead the organization to successfully implement and achieve its vision and mission. The Executive Director has ultimate management responsibility for the organization and is responsible for carrying out the strategic directions and policies set out by the Board in accordance with the Carver Model of Governance. The Executive Director is also responsible for developing internal processes and structures necessary to create and support a culture of innovation and learning across the organization and to foster a philosophy of success through teamwork.

The Executive Director will be an inspiring, strategic and visionary leader who can build on the strong foundation that has been established over the past ten years and will foster a culture of learning and quality improvement to deliver high impact services. As a strong collaborator and relationship-builder, the Executive Director will build and nurture partnerships with the member associations, accredited organizations, community partners and government agencies and be a catalyst for change in the development of healthy communities.

Education, Qualifications and Experience

• Possess a Master’s level degree in human services, health administration, or business or an undergraduate degree combined with significant experience in leadership, management and governance

• A minimum five (5) years management experience, including financial planning, human resource management, risk management and quality improvement

• Knowledge about and experience with the various sectors served by CCA, including policy and funding issues

• Experience with quality improvement and accreditation in a non-profit organization

• Experience in strategic planning, funding/budget management, business development, human resource management and organizational development

• Experience of reporting to or working with a non-profit Board

• Experience in training, mentoring and coaching in a team setting

• Experience of working with multi-cultural communities and indigenous people

Key Competencies

• Inspirational leader, adept at encouraging and supporting innovation and change

• Demonstrated ability to lead in a dynamic team environment

• Proven track record of leading change management projects or initiatives

• Exceptional communication, interpersonal and presentation skills

• Strong financial management skills and business acumen

•  Strong skills in measuring performance and outcomes, process redesign and delivering quality improvement

• Understanding of community/social issues at the individual, community and systemic levels

• Demonstrated ability to establish and nurture relationships within an organization, and with community partners

• Strong skills in communications and marketing

• Strong information system skills and comfort working in a virtual environment

• Understanding of board governance using a policy governance approach

• The ability to work in both French and English would be considered an important asset

To express interest in this exciting opportunity, please submit your cover letter and resume, in confidence, to

For additional information contact Sarah Adams at

Canadian Centre for Accreditation and Mirams Becker are committed to employment equity and diversity in the workplace; we welcome applications from women, racially visible individuals, people with disabilities, Indigenous peoples, and LGBTQ2S+ persons.  Canadian Centre for Accreditation is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the bona-fide requirements for the open position. If contacted for this employment opportunity, please advise if you require any accommodation.

To apply for this job please visit

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