Director of Corporate Services

Based in Sudbury, Ontario, Compass is the Lead Agency for child & youth mental health services for the districts of Sudbury and Manitoulin. Compass has a culture of caring, learning, and purpose where employees feel supported, where new ideas and innovation are welcomed, and where massive, intergenerational impact is made in the lives of children, youth, families, and communities at large. Culture, leadership, and development really matter at Compass. We are proud of bringing our culture to life through regular staff engagement, prioritizing employee wellness, and embodying the trauma-informed culture framework Sanctuary (www.thesanctuaryinstitute.org/about-us/the-sanctuary-model). The senior leadership team also engages its management team and key staff influencers in monthly leadership development related to the LEADS in a Caring Environment Framework (www.leadscanada.net).

Sudbury is a medium-sized city known for its serenity and an astonishing amount of nearby lakes, hiking trails, and outdoor activities, while still enjoying a significant variety of the amenities large cities offer, including various restaurants, entertainment, and cultural diversity.

Compass is a non-profit agency. At Compass, we are a culture of caring, learning and purpose. We believe in investing in our people and providing our employees with many opportunities for growth, development and learning. We are working together to create paths with children, youth and families to reach their full potential. We believe in making a positive impact on the lives of others, by genuinely caring about individuals and our community. Our guiding principles shape how we work with our clients, one another, and our partners.

Reporting directly to the CEO as a Senior Leadership Team member, the Director of Corporate Services oversees the strategic alignment and operational efficiency of critical corporate functions. These include Human Resources, Information Technology, Finance, Strategy, Communications and Privacy Departments, Facilities and Maintenance, Workplace Culture, Inclusion, Diversity, Equity and Anti-Racism (IDEA), Truth and Reconciliation (TRC) and risk management. The Director provides strategic guidance and operational oversight to ensure the optimization of corporate resources and infrastructure.

DUTIES:

Administrative Functions

• Attend and actively participate in Senior Leadership Team and Board of Directors meetings as required.
• Develop and oversee the Corporate Administrative Reporting Framework.

Human Resources Leadership

• Possess knowledge of relevant legislation (e.g., Employment Standards Act, Labour Relations Act, Occupational Health and Safety Act, etc.).
• Participate in Senior Leadership Team decision-making, develop policies, and negotiate with the local union.
• Develop and execute a comprehensive HR strategy including recruitment, succession planning, talent and performance management, and training.
• Ensure compliance with policies and procedures.

Workplace Culture and Inclusion, Diversity, Equity, and Anti-Racism (IDEA)

• Foster a positive and inclusive workplace culture.
• Implement DEI initiatives and monitor organizational culture and employee engagement.

Property/Facilities Management

• Ensure property management and health and safety plans are in place.
• Oversee facilities maintenance and optimize operational needs.

Engagement and Communication Leadership

• Develop communication strategies to enhance agency visibility and stakeholder engagement.
• Act as a spokesperson and cultivate media and community relationships.

Information Technology and Digital Strategy

• Provide strategic direction for IT systems and infrastructure.
• Ensure modernization and maintenance of technology solutions.

Privacy and Data Protection

• Establish policies to safeguard confidential information and comply with privacy legislation.

Strategic and Quality Assurance (QA)/Quality Improvement (QI) Leadership

• Provide strategic direction for the Strategic Plan and Annual Operational Planning.
• Ensure compliance with accreditation standards and maintain a risk management framework.

Financial Leadership

• Oversee annual budget, financial forecasts, and reporting processes.
• Ensure financial activities meet legislative and legal requirements.

Risk Management

• Develop and oversee risk management policies and programs.
• Identify, assess, and mitigate risks.

Leadership Development

• Participate as a positive member of the Leadership Team.
• Demonstrate effective decision-making and interpersonal skills.
• Provide coaching and support to direct reports.

Other Duties as Assigned

• Undertake additional responsibilities as delegated by the CEO.

QUALIFICATIONS:

• A University Graduate Degree, Masters Level, in the following business and/or health-related disciplines (Human Resources, Masters of Business Administration).
• A relevant and recognized professional qualification or designation in Human Resources or health related discipline would be considered an asset.
• Five (5) years experience working with community mental health issues, ability to interact across multiple acculturation levels and socio-economic groups.
• Ten (10) years of working experience in roles of progressive responsibility that involve a broad range of skills, including those related to human resources management and health administration/promotion.
• Five (5) years experience working in a senior leadership capacity involving finance, budgeting, human resources, project management, partnership management and health administration/promotion.
• Experience in public or broader public sector is preferred.
• Demonstrates ability to develop and implement human resources and community engagement programs, policies and systems
• Demonstrates strong leadership and communication skills
• Self-motivated, highly effective organization and analytical skills, multi-tasking, communication, negotiation, and interpersonal skills
• Demonstrates strategic thinking skills in assessing the local community environment and available resources to successfully implement new and existing programs
• Good understanding of labour relations processes (Grievance processes, ERC meetings, collective bargaining), along with a philosophy towards labour relations that is aligned with that of the Agency
• Preference will be given to bilingual (French/English) candidates

Successful applicants will be required to provide:

• Proof of eligibility to work in Canada
• A valid Ontario driver’s license and use of a reliable motor vehicle; insurability on vehicle as per policy (for Director – $1 Million required; agreement to secure $2 million if needed).
• Clear Criminal Record Check, including Vulnerable Sector Search.

Benefits include:

• Healthcare of Ontario Pension Plan (HOOPP)
• Paid vacation
• Paid float days
• Paid sick leave
• Maternity Leave Top-Up
• Hybrid Work
• Dental, Vision and Extended Health benefits
• Life and Accidental Death and Dismemberment (AD&D) insurance
• Long Term Disability (LTD) Insurance
• Employee & Family Assistance Program (EFAP)
• On-site parking (paid by employer)

We offer one of Canada’s best pension plans

We are proud to participate in the Healthcare of Ontario Pension Plan (HOOPP), offering our valued employees the security and peace of mind that comes with a defined benefit pension plan. We understand the importance of financial well-being and believe that a strong pension, like HOOPP, recognizes our employees and provides a stable foundation for their future as part of the overall compensation package. Join us and start building a future you can look forward to.

Application Process

Compass is committed to fostering a diverse, equitable, inclusive and anti-racist workplace culture where all employees are valued, respected, and empowered to contribute their unique perspectives and talents. We recognize that diversity and inclusion are essential to our success and are committed to creating an environment where everyone thrives and is protected from harm.

Compass is an equal opportunity employer and we value the importance of diversity, dignity and worth of every individual in the workplace. Compass is committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success. Compass will engage in reasonable workplace accommodation, short of undue hardship, for any successful candidate who has a documented exemption under the Ontario Human Rights Code.

Compass offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by Compass regarding a job opportunity, please advise prior to the interview if you require accommodation. We welcome all qualified candidates to apply and hope you will choose Compass as your employer of choice.

We request that all applicants submit their cover letter and résumé quoting job posting number 1818 not later than March 22, 2025, clearly indicating how you meet the qualifications by email at hr@compassne.ca or at www.compassne.ca.

We thank all applicants however only those selected for an interview will be contacted.