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JOB POSTING #1662-21


Manager, Child and Youth Mental Health Services


North Bay, ON


Permanent full-time (35 hours per week)


Minimum $35.08 to maximum $44.00 per hour; salary commensurate with education and experience; competitive benefit and pension package


This posting will remain open until the position is filled.



Hands is an organization dedicated to helping children, youth, adults, and families achieve the best possible care and help they need when they need it the most.  Our team provides services to more than 11,000 individuals in North Bay, Nipissing, Muskoka, Parry Sound, and Northern Ontario each year. We provide professional services in the areas of: adult developmental services, autism, child development, child and youth mental health, justice services and navigation supports.



Hands is currently seeking a skilled and experienced individual who is motivated by a strong desire to create strong staff teams and possibilities for change in the lives of children, youth and their families.

The successful candidate will lead, manage, and provide direct clinical supervision to a multi-disciplinary team that provides services for children, youth and families in our Community.  The Manager will provide leadership in program development and employee supervision to support optimal mental health outcomes for clients and accountability to funders; they will ensure that services are delivered with a client-centered, flexible approach that integrates a trauma-informed lens.   The Manager will also actively contribute to the Agency’s leadership team.



·         Master of Arts in Counselling Psychology or Master’s in Social Work degree, or a Master’s degree in a related helping field;

·         Current registration with one of the following professional colleges: OCSWSSW, or MSW designation, COTO, CPSO, CNO, CPO or CRPO;

·         Minimum three (3) years demonstrated leadership and clinical supervisory experience in a relevant field;

·         Two (2) years of management experience is definitely an asset;

·         Demonstrated clinical supervision and case management experience/skills to ensure effective service delivery by employees;

·         Demonstrated experience/skill in solution-focused/ brief services and knowledge of evidence based practices for complex mental health and family system needs, to ensure effective service delivery by employees;

·         Highly developed administrative, project management, evaluative and organizational skills including time management and the ability to demonstrate flexibility to address competing demands;

·         Familiarity with and commitment to current evidence-informed practices in infant/child/youth mental health, in addition to and family therapy utilizing face to face and virtual platforms.

·         Leadership skills, as evidenced through mentorship, coaching, demonstrated initiative, advocacy and sharing of expertise to enhance team, agency and community practice;

·         Understanding of management principles related to administration, finance and human resources;

·         Collaborative, solution- and system-oriented approach; demonstrated ability to develop coalitions with cross functional team members within and outside of the agency;

·         Excellent interpersonal, verbal and written communication skills with proficient computer skills;

·         Actively demonstrate an ongoing commitment to ensure your safety, the safety of fellow workers, clients and their families, visitors and volunteers;

·         Contribute and lead in the culture of safety and prevention of adverse health events for all in the organization;

·         Demonstrate ability and commitment to maintain confidentiality;

·         Ability to participate in a rotating schedule to provide after-hours/weekend on-call coverage;

·       Successful applicants will be required to provide proof of eligibility to work in Canada prior to commencing work;

·       Preference will be given to bilingual (French/English) candidates;

·         A valid Ontario driver’s licence and use of a reliable motor vehicle;

·         Clear Criminal Record Check, including vulnerable sector search.



Hands is an equal opportunity employer and we value the importance of diversity, dignity and worth of every individual in the workplace. Hands offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by Hands regarding a job opportunity, please advise prior to the interview if you require accommodation.

We thank all applicants but only those selected for an interview will be contacted.

Please forward your resume and cover letter, quoting competition #1662-21, to:

Human Resources Department


391 Oak Street East

North Bay, Ontario P1B 1A3

To apply for this job email your details to

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