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JOB POSTING #1792-23



Manager of Clinical Services – Live-In Treatment Services (LITS)



North Bay, ON



Permanent full-time (35 hours per week)

Evening, weekend, and overnight work may be required; On-call shifts on a rotational basis are required



Minimum $37.38 to maximum $46.45 per hour; salary commensurate with education and experience; competitive benefit and pension package



This posting will remain open until the position has been filled



Hands is an organization working to create a better day today and tomorrow for our clients, families, and communities. We are dedicated to improving the life experiences of families, children, youth and adults with mental health concerns or a developmental disability, by providing them with help and support in facing and working through social, emotional, behavioural, physical, and developmental difficulties.

Our professional team helps more than 11,000 individuals in North Bay, Nipissing, Muskoka, Parry Sound, Timmins, and Northern Ontario each year. We provide quality clinical, navigation and professional support in the areas of autism, behavioural, developmental, mental health, and rehabilitative services.



The Manager of Clinical Services – LITS is accountable to provide clinical leadership to the Live-In Treatment Services program at Hands, which is an intensive out of home service that provides treatment in a 24/7 residential care setting for children and youth.  This includes providing supervision and oversight to regulated and non-regulated health professionals.

The Manager is a contributing member of the divisional leadership team, which implements Agency directions and priorities, sets divisional direction in collaboration with senior leadership and models behaviours consistent with Agency values and policies.  They participate in the development, design, and maintenance of the clinical model of the Live-In Treatment program. They meet with community partners and advisory committees to review needs in the community, and act as a point of contact for both internal and external stakeholders.



·         Master’s degree in Social Work, Counselling Psychology, Nursing, Occupational Therapy, or a related field, with the ability to practice the act of psychotherapy

·         Current registration with one of the following professional colleges: OCSWSSW, or MSW designation, COTO, CPSO, CNO, CPO or CRPO

·         Minimum of five (5) years of demonstrated progressive managerial experience including clinical supervision and oversight in a relevant field, preferably within a Live-In Treatment setting

·         Excellent leadership, communication, and problem-solving skills

·         Excellent organizational skills and the ability to work independently and within a multidisciplinary team

·         Advanced understanding of the Mental Health Act, Child and Family Services Act, and Health Care Consent Act

·         Advanced crisis intervention, assessment, and care planning skills

·         Experience with counselling and therapy, crisis management and de-escalation

·         Proven ability to effectively manage projects from conception to implementation

·         Experience with developing both internal and external partnerships to aid in the assessment, creation, and promotion of relevant programming for the community

·         Strong proficiency with Microsoft Office products

·         Demonstrated commitment to workplace health and safety, with a willingness to contribute and lead in the culture of safety and prevention of adverse health events for clients and their families/caregivers, colleagues, other community members and yourself

·         Demonstrates professionalism in dealing with highly confidential information and situations

·         Successful applicants will be required to provide:

o   Proof of eligibility to work in Canada

o   A valid Ontario driver’s licence and use of a reliable motor vehicle; insurability on Agency vehicle insurance policy

o   Clear Criminal Record Check, including Vulnerable Sector Search

·      Preference will be given to bilingual (French/English) candidates


As a condition of employment, successful candidates are required to provide proof of full vaccination against COVID-19. Hands will engage in reasonable workplace accommodation, short of undue hardship, for any successful candidate who has a documented exemption under the Ontario Human Rights Code. Hands’ COVID-19 Vaccination Policy and associated Procedures can be found on our website:



Hands is an equal opportunity employer and we value the importance of diversity, dignity and worth of every individual in the workplace. Hands offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by Hands regarding a job opportunity, please advise prior to the interview if you require accommodation.

We thank all applicants but only those selected for an interview will be contacted.

Please forward your resume and cover letter, quoting competition #1792-23, to:

Human Resources Department


391 Oak Street East

North Bay, Ontario P1B 1A3

To apply for this job email your details to

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