Find a centre near you... FIND HELP
  • Full Time
  • Internship
  • Anywhere

York Hills Centre for Children, Youth and Families

York Hills is seeking an INTAKE SUPPORT WORKER
3-month full time summer internship contract

The Intake Support Worker will be part of a team providing initial screening service for children, and youth up the age of 18, and their families referred for service at York Hills.  This initial clinical screening assessment and decision-making will focus on the family’s eligibility for service. Intake Support Workers respond to all referrals made to York Hills through telephone consultation, and may engage in outreach and consultation with referral sources. The Intake Support Worker will monitor and track referrals, engage in warm transfers where appropriate, and will support designated pre-admission administrative duties for all referrals.

Here is what you will need:

  • Current enrollment in a relevant field of post-secondary study, or a CYW diploma, Bachelor’s Degree in Social Work (BSW), Counselling Psychology (or equivalent), and registration with an appropriate governing body.
  • Experience working with children, youth and their families struggling to manage when the effects of depression, anxiety, strained social relationships, self-injurious behaviour, trauma, psychiatric diagnoses, attentional and learning disabilities, and difficult family dynamics interfere with their ability to function as they wish at home, school or in the community.

We are looking for an exceptional individual who has: 

  • Prior experience of working in Intake and providing front door services is an asset.
  • Knowledge of community and agency programs in York Region including transitional age youth and adult services preferred.
  • Demonstrated sound judgement related to the development of collaborative approaches working with children, youth and their families; including high-risk circumstances and safety planning.
  • Ability to meet the needs of a diverse client base, through knowledge of and application of diversity, equity and inclusion (DEI), trauma-informed, anti-oppressive, anti-racist and cultural competency practices.
  • Exceptional interpersonal skills.
  • Sound writing skills and ability to complete documentation in a timely manner.
  • Excellent organizational and administrative skills.
  • Ability to identify learning needs and seek consultation and support through supervision.
  • Demonstrated computer literacy and familiarity with computer technology.
  • Willing to work a flexible schedule that includes two evenings/week.
  • Must be fluent in English, speaking, writing and reading. Fluency in other languages is an asset.

APPLY TODAY! Recruitment (
Accepting applications until June 10, 2022. Please email your cover letter and resume to:

York Hills is strongly committed to a workforce that reflects the diversity of the populations we serve. We encourage applications from all qualified individuals including applicants from all cultures, racialized communities, abilities, diverse sexual and gender identities and others who may contribute to the further diversification of ideas. We encourage you to reflect upon the diversity you would bring to this role within your application.

 York Hills is committed to building a diverse, inclusive, accessible and respectful workplace. We believe in a cultivating a selection process and employment environment without discrimination or harassment, that is inclusive and barrier free. 

We ask applicants to make any accommodation requests for the interview or selection process known in advance and we will arrange reasonable and appropriate accommodation for the selection process which will enable you to be assessed in a fair and equitable manner

To apply for this job email your details to

Skip to content