Senior Manager, Clinical Services

 

November 7, 2023                                                                                                                        Posting # 1391

 

YouthLink believes in the potential of every youth. We are dedicated to providing them with the support, guidance and opportunities they need to make positive life choices. We provide youth with brief and ongoing counselling, in-home wraparound support, shelter, housing, educational support, and safe drop-in spaces.  YouthLink works towards equitable outcomes for youth in our community and, as such, is committed to equity-based hiring practices.

 

We welcome applications from candidates who reflect the communities we serve, particularly candidates from Black communities, Indigenous communities, and racialized people, persons with disabilities, members of diverse gender identities and people with lived experiences.  We are seeking candidates who demonstrably operate and practice from an equity and trauma-informed lens.  We encourage applications from passionate professionals who will help us dismantle systemic barriers and will embrace working outside of Euro-centric practices.

 

YouthLink Benefits are Top of Class!

·       Competitive pay

·       Health & dental coverage for you and your family with 100% premium cost paid by employer.

·       *Annual vacation with pay at 1.66 working days for each calendar month to a maximum of 20 working days per year.

·       *5 ‘authorized absence’ days for family illness or emergency circumstances that prohibit employees from reporting to work.

·       *3 paid agency days every calendar year after 3 calendar months’ service.

·       Maternity / parental /adoption leave top-up payments (to top-up Canadian government unemployment benefit payments).

·       100% premium cost for long-term disability coverage paid by employee.

·       Eligibility to participate in pension plan after 2 years of continuous service with generous matching contribution from employer.

 

*(pro-rated for part-time employees according to the employee’s full-time equivalency (FTE))

 

Senior Manager, Clinical Services

(Permanent Part-time 28 hours per week)

(Non-Bargaining Unit Position)

 

The Senior Manager, Clinical Services, in collaboration with the leadership table, is responsible for setting the direction and service delivery for YouthLink’s Individual, Family and Group Therapy.  Reporting to the Director of Clinical Services and Live-In Treatment, and as part of the leadership team, this role provides leadership to YouthLink in service of the mission.  This includes actively setting the tone for the culture of the organization and centering YouthLink values and approach in all decision making while managing and supervising a multidisciplinary clinical team to ensure quality treatment of youth and their families. Based in Scarborough, this position must be deeply competent in, and committed to, promoting equity and Black excellence in everything YouthLink does.

 

As a leader at YouthLink, this position requires strong leader character and judgement, and deep commitment to driving the mission in service of the community.

Programs and Services reporting up to this role:

WUWI Counselling Service

Brief Therapy

Short Term Treatment for families

Ongoing Individual and Family Therapy

Group Therapy

Internal and Community Critical Incident Stress Debriefing

 

Highlights of Your Role

 

Key Responsibilities:

 

Programs and Services:

Delivery of outpatient children’s mental health core services to youth from 0-24 and their families through individual, family and group therapy.
Development and implementation of the Clinical Teams vision, philosophy and objectives.
Leadership of clinical team meetings.
Establishing and maintaining a coherent multidisciplinary team of clinicians whose individual and collective efforts work for the benefit of the clients of the Agency.
Maintaining a small caseload; 1-2 clients, providing direct individual/ family/group assessment and treatment as best practice for providing Clinical Supervision.
Providing Clinical and Administrative supervision to direct reports; establishing and maintaining accountability mechanisms, such as observation of therapy sessions, review of therapeutic reports, establishing criteria for mandatory multidisciplinary consultation and standardized case review.
Development and implementation of self assignment mechanisms for therapists to assign cases to themselves.
Providing case consultation for other YouthLink programs and teams.
Ongoing performance evaluations of team members, ongoing assessment of staff development needs, assignment of duties.
Managing disciplinary procedures and handling of grievances at stage one for direct reports, in consultation with the Senior Director of HR.
Confirming, approving and debriefing serious occurrence reporting and incident reports.
Ensuring the collection of statistical, research and program evaluation information regarding the Clinical Team.
Responding to client and staff complaints promptly and appropriately in accordance with Agency policies.
Ensuring the purchase of all resources, testing equipment, library and audiovisual materials as needed for the clinical activities of the clinical team.
Providing and overseeing the delivery of Critical Incident Stress Debriefing internally within YouthLink programs and externally in the Community.
Participating in the agency on-call rotation for 24/7 facilities.
Any other duties that fulfill the mission of the organization.
Finance

Oversees financial management of departmental spending and ensures controls are met.  Can create projections for the remaining fiscal year and can build program budgets.

Risk Assessment and Regulatory Compliance:

Manages organizational risk and opportunities at the program level; develops and implements risk mitigation plans.  Ensures full compliance all program regulatory standards.

 

Equity, Diversity and Belonging:

Proactively and enthusiastically stays updated on best practices as it relates Equity, Diversity and Belonging at the program level.  Works collaboratively with other leaders to embed best practices into all programs, operational goals and processes.

 

Strategic Planning, Service Planning and Implementation:

In partnership with the leadership table and working collaboratively with front-line team members, this role helps to build effective strategies to fulfill the mission and manages all aspects of successful implementation.  Conducts regular environmental scans to assess community need, effectiveness of service delivery on the ground, emerging issues, and partnership opportunities.  Has a strong projection of emerging issues and strategy for the community over 2 years.

 

Highlights of What You Bring

 

Required Qualifications:

 

Education and Qualifications:

·       Master’s degree in a field related to providing Psychotherapy.

·       Membership in one of Ontario’s Colleges that provides licencing to perform the Act of Psychotherapy.

·       Clinical Supervisory Designation preferred or equivalent coursework in clinical supervision that demonstrates continued learning in providing both individual and family therapy supervision.

·       Coursework that demonstrates continual learning in Equity, Diversity and Belonging practices.

·       Critical Incident Stress Debriefing Certification is an asset.

·       CAMFT Approved Clinical Supervisor designation an asset.

 

Experience:

·       Three of more years providing Psychotherapy and Family Therapy.

·       Three or more years providing Clinical Supervision to Psychotherapists and Family Therapists.

·       Four or more years of relevant management experience in youth services, mental health or a related field.

·       Demonstrated experience in two or more of: human resource management (union experience a strong asset), financial management, program management, evaluation design, or systems design.

·       Demonstrated experience in implementing equity strategies in programs and services.

 

Knowledge of:

·       Current on best practice and current literature in the field of Psychotherapy and Family Therapy.

·       Youth developmental stages and positive youth development.

·       Power and privilege, social location, equity, intersectionality.

·       Impact of childhood, racial and intergenerational trauma on youth development.

·       Best practice Trauma Assessment and Treatment modalities to metabolize and heal trauma.

·       Family systems and social ecology of young people.

·       Best practice for individual psychotherapy and family therapy.

·       Best practice in the sector.

·       Knowledge of the Scarborough community a strong asset.

 

Key Competencies:

·       Displays clinical leadership skills gained through many years of progressive responsible clinical practice.

·       Providing the Act of Psychotherapy, Family Therapy and Clinical Supervision.

·       Mobilizes People and Drives Change.

·       Collaborates with Partners and Stakeholders and builds consensus.

·       Is Reflective, Fosters Learning, Promotes Innovation and Effectively Guides Change.

·       Achieves Results, demonstrates and requires strong Accountability.

·       Champions Equity, Inclusion and Belonging with a specific focus on Anti-Black Racism.

·       Demonstrates Strong Character and Judgement.

https://www.ivey.uwo.ca/leadership/research-resources/leader-character-framework/

 

Other Requirements

·       Full COVID-19 vaccination required.

·       Vulnerable Sector Check required.

 

Work hours:

28 hours per week. 24 hours on- call rotation is required.

 

Work Location:

636 Kennedy Road, Scarborough ON.

 

Full job description available here: Senior-Manager-Clinical-Services-updated-March13-23.pdf (youthlink.ca)

 

How to Apply

·       Submit application to managementpostings@youthlink.ca – Please quote posting #1391 in the subject line.

As an equal opportunity employer, we encourage applications from qualified candidates who reflect the diversity of our communities. If you have a disability and require accessibility accommodations with the application process, please contact accessibility@youthlink.ca.
·       Job Posting closing date – Open Until Filled.