Find a centre near you... FIND HELP

Yorktown Family Services

Job Title: Roma Youth Outreach Worker                     
Salary Range: $47,189.63 – $53,550.64
Competition #: 2022-11
Start Date: May 2022 – Full/Time Permanent position (35hrs/wk./FTE 1.0)
Location: Virtual and Primary Health Care locations in West Toronto, 2010 Eglinton Avenue West & West Toronto Youth Hub (1541 Jane St.)

Position Summary:
Yorktown Family Services is seeking an outstanding Youth Outreach Worker for the Roma community to join a program dedicated to the empowerment of young people and the prevention of youth violence.  YFS is the Lead agency for the YOW program in the West end of Toronto and is responsible for the delivery of the program in the neighbourhoods of Jamestown-Mt Olive-Silverstone and Weston – Mt. Dennis, and to specific youth populations including Roma, Somali, Spanish, Filipino and Latin communities.

The purpose of the Youth Outreach Worker (YOW) program is to help marginalized and at-risk youth and their families better navigate and connect with services and pro social opportunities in their communities to improve youth outcomes.  The YOW program focuses on at-risk youth who live in an identified priority community and/or belong to a distinct priority population (eg Spanish, Somali, Roma).  These youth may experience increased barriers in accessing the opportunities that can help them to develop their capacity to make healthy life choices and achieve their goals.

Major Responsibilities:

  • To initiate, develop, implement and participate in community outreach activities for Roma youth and their families of North West Toronto
  • Support youth to connect with programs, services and opportunities for healthy development by:
  • Helping youth to identify their needs, goals, aspiration, skills and abilities as well as barriers to accessing services
  • Providing youth with general information, contacts, referrals and supports as needed to build assets and address needs (eg housing, employment, education, health care and recreation; social and emotional issues)
  • Engage parents and family members through self-referrals, parent groups, faith communities, etc. and provide information on parenting and other supports and services available to youth and families
  • Maintain collaborative working relationships with other professionals within and outside of the organization including but not limited to; school officials, police, health promotion officers, settlement workers and other youth service providers to build on effective service delivery plans that ensure youth have access to programs, services and opportunities needed for healthy development
  • Experience of engaging youth and families through social media is an asset
  • To reach out to and engage at-risk youth from Roma communities using the stages of change model
  • To lead groups in response to identified service requests and community needs.
  • To facilitate connections between youth and their neighbourhood and promote awareness of the positive role of youth in the community
  • To organize and help deliver public education seminars, workshops, groups and training for youth, parents and service providers
  • enter and maintain accurate and complete service data in the Outreach Record in a timely manner
  • maintain YOW program practices and standards in accordance with the Stages of Change intervention model, a positive youth development framework and relevant legislation (e.g. Child and Family Services Act, Youth Criminal Justice Act)
  • To participate in all Outreach Program team meetings on a regular basis
  • To participate in all Yorktown events and meetings on a regular basis
  • To engage in regular supervision with the Supervisor of the YOW Program
  • In collaboration with YOW Supervisor and team to provide other services and carries out other organizational duties as assigned
  • In collaboration with YOW Supervisor and team:
    • build an understanding of the needs, issues, goals, aspirations, skills and abilities of Roma youth by developing a composite picture of neighbourhood demographics, and building on existing maps of services, programs and community assets available in the local community
    • Maintain up-to-date YOW program information to share with local community partners and agencies.
    • build and maintain partnerships with community agencies, businesses and informal community groups to offer programs that engage youth to develop their knowledge, skills and interests (e.g. arts and culture, volunteering, civic engagement, recreation, life skills)
    • identify emerging issues, service gaps and opportunities for action to build community capacity
    • provide services within an understanding of the context of oppression, poverty and diversity.
    • Identify staff development/training needs and participate in staff development/training programs as required


  • Fluency in Hungarian language both reading and writing is required
  • Child and Youth Worker Diploma or equivalent e.g. B.A. and 2 years of directly related experience: Bachelor of Child & Youth Work; Social Service Worker diploma
  • Knowledge of and sensitivity to the life experiences and needs of the Roma community combined with previous community development experience
  • Ability to engage and build trusting relationships with youth and families
  • Knowledge of the community including knowledge of local program and services for youth and their families, both general and specific to Roma
  • Community development experience
  • Demonstrated ability to work independently and as part of a team
  • Ability to work co-operatively and negotiate effectively within a multi-disciplinary team of service providers
  • Knowledge and skill in planning and delivering group programs and workshops
  • Ability to work flexible hours including evenings and some weekends as needed
  • Access to a car is an asset

Reports to:  Manager of Outreach and Community Engagement

Yorktown Family Services is an equal opportunity employer, committed to diversity. Please submit your resume and cover letter to by May 24, 2022.   Please quote “Competition #: 2022-11” and Job title in the subject line.

YFS is committed to the Health & Safety of its employees, clients and volunteers and adheres to regulations as set out by the Occupational Health & Safety Act, the Government of Ontario and Public Health Toronto. To reduce the risk of COVID-19 in the workplace, all personnel are required to present a COVID-19 vaccine receipt approved by Health Canada prior to hire. Alternatively, for those who choose not to be vaccinated, upon hire, the individual must be willing to present a Medical Exemption Form or complete an Educational Session on the benefits of the COVID-19 vaccine and undergo Rapid Antigen-Testing on a regular basis as deemed necessary by YFS to be eligible.

Yorktown values the diversity of people and communities and is committed to equity and inclusion.  As an equal opportunity employer, we encourage applications from qualified candidates who reflect the diversity of our communities.

Yorktown Family Services welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We thank all applicants for their interest, however, only those considered for an interview will be contacted.

To apply for this job please visit

Skip to content