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Strides Toronto

Youth Wellness Hubs Ontario (YWHO) aims to bring the right services to youth (12-25) and their families at the right time and in the right place.  YWHO is improving Ontario’s mental health and addiction services for youth and their families by providing rapid access to mental health and substance use services with walk in, low barrier services and clear pathways to service.

Under the direction of the YWHO Manager, working within the context of a multidisciplinary team, the Care Coordinator will, in collaboration with youth and their families, assess care needs, determine eligibility for services and develop individual care and service plans ensuring that all possible options have been explored.


This is a permanent full-time role.

Strides Toronto is a multi-service agency providing services to young people from birth to age 29 and their families in East Toronto. Formed in January 2020 through the amalgamation of Aisling Discoveries and East Metro Youth Services, Strides Toronto provides a range of community, residential and treatment services to improve the mental, social, and physical health of infants, children, youth and their families. We provide individual, group and family interventions that include mental health counselling, autism services, education, outreach and referral, early intervention, day treatment and community support.

As Lead Agency for infant, child and youth mental health in Toronto, Strides Toronto works with 25 core service providers to design and implement system-level improvements that transform access to services, experience of services and the mental health outcomes for Toronto’s diverse communities.

Strides Toronto has a budget of $30 million and more than 350 employees providing services out of 19 locations across East Toronto. The organization Is accredited by the Centre for Accreditation and the predecessor organizations have a long history of providing high-quality services in East Toronto.


Why work with us?

Be part of a long history of leadership and evidence informed practice in child, youth and family service.
Join a skilled and dedicated team who are passionate about achieving our vision of an inclusive and supportive community where children, youth and their families thrive.
Experience opportunities for growth and professional development.
Be committed to creating a positive and rewarding work environment.
Share an organizational culture of on-going learning and quality improvement.
Bring high standards for performance and implementation of best practices and demonstrated through our accreditation with the Canadian Centre for Accreditation
Expect a competitive salary and comprehensive benefits package.
Join a diverse and inclusive work environment with staff who speak more than 23 languages.
What will you do?

·       Link youth with Hub services and ensure a warm hand off and successful linkage

·       Work with youth animator and peer support worker to provide service care plan delivery.

·       Work within an integrated service model with multiple partners to support youth and their families.

·       Balance youth needs and choices with available resources, ensuring clients; values and preferences are respected

·       Participate in program planning, implementation and evaluations

·       Provide support to youth and collaborate with community partners regarding client needs

·       Provide referral/make linkages to culturally appropriate services/supports

·       Support YWHO site team in program development and implementation that is aligned with objectives of YWHO and the organization.

·       Document and maintain electronic youth client records (intake and assessment forms, progress notes, correspondences, client files, etc.)

·       Support day-to-day data collection functions including fidelity measures, clinical measures, and other data relevant to the project and evaluation

·       Advocate on behalf of the client to internal and external services (schools, OW, ODSP, medical and mental health services etc.).


What are we looking for?

·       CYW diploma or related bachelor’s degree in Child and Youth Work/Counselling, Social work, or a related field

·       At least 2 years’ experience providing assessments, service brokerage and follow up services to children/youth and families.

·       Demonstrated effectiveness in engaging youth and families around service integration and direct linkages.

·       Demonstrated skills in decreasing service access barriers when working with marginalized youth.

·       Comfortable communicating with partners and stakeholders including drop-in staff, financial literacy staff, peer workers, youth workers, social workers, and primary health care workers.

·       Demonstrated experience and skills working with individuals from racialized, LGBTQ2S+, newcomer, and different abilities communities

·       Exceptional interpersonal skills, strong organizational skills, and excellent written and communication skills with demonstrated ability to handle confidential information.

·       Ability to work flexible hours, day, evenings and weekends is critical.

·       Knowledge of the Child and Youth Family Service act is an asset.

Additional Assets

Fluency in another language(s).
Additional Information

This role is a part of OPSEU Local 567 bargaining unit.

Salary range from $52,540 to $61,800 per annum.


How to Apply

Please submit a cover letter and resume outlining your experience and how you meet the requirements for this position.   The application deadline is July 30, 2021.

Strides Toronto is an equal opportunity employer.  We welcome diversity in the workplace and encourages applications from qualified candidates who reflect the diversity of the communities we serve.

In accordance with the Ontario Human Rights, Accessibility for Ontarians with Disabilities Act and Strides Toronto’s own policies, requests for accommodation will be considered throughout the hiring process.

We thank all applicants however, only those selected for interviews will be contacted.

To apply for this job please visit

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