For youth receiving mental health care, turning 18 marks a significant transitionary period to the adult system. Systemic barriers such as resource constraints, fragmented systems and intersectional challenges can impede continuity of care. While progress has been made toward improving transitional-aged youth (TAY) pathways, the volume of stakeholders, research and initiatives has created a complex landscape without clarity on where the sector stands today or where the largest impact can be made tomorrow.
Capitalize for Kids, a non-profit consulting group, and Bridgeable, a service design firm, recently engaged a working group of providers and researchers across community, hospital and government sectors to define the current state and co-create a roadmap to impact. This workshop invites you to:
- Explore the provincial landscape and case studies of TAY service provision from the perspective of youth/families;
- Engage in a participatory exercise to validate recommendations and next steps for advancing impact.
Learning Objectives
- To gain a comprehensive understanding of the experience and intersectional challenges faced by transitional-aged youth (TAY) and their families.
- To explore current innovative TAY initiatives and best-practice approaches in the Ontario CYMH sector.
- To validate and discuss actionable next steps and tangible takeaways as to what is needed to improve TAY services at the service provider, organizational and sector levels.
- To learn validation and prototyping techniques that can be applied in community engagement, co-design or problem solving within an organization and across stakeholders.
Presenters:
Mary Chauvin (Bridgeable)
Mary Chauvin is Senior Designer at Bridgeable. In her role, she applies her inclusive design background and design research expertise to diverse projects in the health and social service sector. She is passionate about using visual storytelling to translate insights into impactful solutions. Mary holds a BDes with distinction in Industrial Design from OCAD University.
Christine Leung (Capitalize for Kids)
Christine Leung is a Senior Impact Consultant at Capitalize for Kids (C4K). As part of the internal consulting team, she leads operational improvement projects with service provider agencies and organizations across the child and youth mental health system. Prior to joining C4K, Christine worked in the public and global health sectors, with her most recent experience supporting provincial digital health policy and program initiatives while at the Ontario Ministry of Health. She graduated with a MSc in Global Health Management from McMaster University and a BSc Honours in Life Sciences from Queen’s University.
Johanna Pokorny (Bridgeable)
Johanna Pokorny is a Manager of Design Strategy at Bridgeable. In her role, she leads Bridgeable teams to build the tools clients and partners need that are grounded in that research or respond to the changing world of healthcare. Johanna has worked with stakeholders across the healthcare landscape, including health systems and service providers, healthcare advocacy groups, as well as pharmaceutical-health system collaborations. Johanna holds a PhD and MA in Cultural Anthropology from the University of Toronto, and a BSc Honours in Biology from Queen’s University.
Jason Pun (Capitalize for Kids)
Jason Pun’s role as Chief Impact Officer at Capitalize for Kids is to lead the consulting team in the execution of operational improvement projects at agencies across the child and youth mental health system in Canada. These projects include diagnosing areas for improvement, collaborative solution design, implementation and evaluation. C4K also supports the design and implementation of system-level initiatives, such as centralized intake and service model development. Prior to C4K, he was a Principal Consultant at a boutique consulting firm, the co-founder and Principal of Intelligent Improvement Consultants, and a Director in PwC Canada’s Health Services Practice.
